Verizon serves over 147 million customers across the globe and places a heavy reliance on their social channel for customer engagement and satisfaction ratings. Verizon needed a database to support their social channel, but their current relational database was slow to respond and struggled to handle the data volume and throughput. As a result, they turned to Redis Enterprise for high availability, performance and scale .
Redis Enterprise not only reduced downtime, but increased the stability and performance of its customer-facing applications, greatly increasing the experience of their customer engagement.
Verizon’s Requirements
To reduce downtime and increase performance of their social channels.
Redis Enterprise Benefits
• Tremendous cost savings
• Faster time to market
• Reduced downtime
• Higher, more stable performance
